Shopify

After Shopify's acquisition of Tictail, I joined as Product Lead. Initially, I led and actively participated in design exploration and prototyping alongside a team of four product designers for a new, yet-to-be-defined consumer product. Tobi Lütke, Shopify's CEO, praised this exploration as the best in Shopify history during a company town hall. This exploration eventually led to the creation of Shop – Shopify's flagship consumer product.

In the lead-up to the launch of Shop, I was the product lead for the team responsible for the app's launch. This role included new feature development, most notably a way to browse products from Shopify's 1M+ stores, implementing a new brand, and close collaboration with multiple teams to ensure a successful rollout.

After Shop's launch, I led product for the Order Management team. During this period, I introduced numerous new features to improve the order tracking experience, added shopping features to transition the app towards a shopping companion, and revamped the app's onboarding to cater to users at any stage in their shopping journey. By the end of my time at Shopify, I managed a team of three product managers, all dedicated to improving order management and package tracking functionality.

Today, Shop app is used by millions across North America and boasts a 4.8-star app rating.